While learning with GLL your role will include:

● Providing excellent customer service for colleagues across the business

● Triaging and managing incoming enquiries and supporting resolving as required

● Handling support calls and tickets logged by the business

● Maintaining accurate records and adhering to GLLs policy and procedures

● Working with a team that is integral in supporting the business on a daily basis

GLL has a great range of benefits for its employees:

● A Values driven organisation with learning & development to support career development

● Discounted gym membership for you and your partner

● Discounts across thousands of retailers (GLL Extras)

● 25% off Red Letter Days & Buy A Gift

● 20% off GLL spa experience treatments and associated products.

● Ride to work scheme

● Free eye tests and discounted glasses

● Good Pension schemes

● Exclusive discounts on our villas in Portugal & Ski Chalets in Bulgaria

● Health assurance

● We are an inclusive employer. We seek and welcome diversity in our teams.

At GLL, you will be working towards a Customer Service Practitioner Level 2 Apprenticeship Qualification over the course of 15 months.

Contact information

Apprenticeships Training